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Police Dispatch Quality (PDQ) Award

PDQ - CopyThe Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), and Security Sales Integration created the Police Dispatch Quality (PDQ) program to promote cooperative best practices, reduce unnecessary dispatches and give officers the most complete information when responding to alarms. We are looking for companies that exemplify an all-out effort to reduce false alarms from implementing ECV (Enhanced Call Verification, a.k.a. two-call verification) to utilizing ANSI CP01-compliant control panels, training customers and working closely with law enforcement. The best overall collaboration will be honored with the 11th Annual North American PDQ Award, which is also endorsed by the Installation Quality (IQ) Certification Program.

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Resource for Alarm Users

FARA has created a site specifically for alarm users at http://alarmuser.org/. The site includes information to help alarm users use their systems effectively while reducing false alarms. It also includes information on the following topics: How to avoid false alarms. How to pick the right company to install, monitor and service a system. Types of… Continue Reading