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  • April 20, 2016
    8:00 am - 5:00 pm

Admission is free to all TBFAA, CTC, HGCAA, NTAA & STAA members

Wednesday, April 20, 2016

7am-4pm – Registration

8:30-9:30am – City Council Revealed

Learn from a former city council member how to and how not to get things considered. What factors bring items to the forefront and what slows things to a crawl. What to do and what not to do when you testify.

9:45-10:45am – What’s So Special About Texas?

Do the unique laws governing alarm management in Texas help or hurt local government as they tackle false alarms? Does statewide regulation of alarms reduce false alarms?

11am-12noon – TBFAA Board Meeting

11am-12noon – FARA Membership Meeting

Hear about FARA initiatives, talk about the direction of your association and make your voice heard on the election of new officers. Recognize the best agencies, companies and individuals.

12noon-1pm – Networking Lunch for All

1:15-3pm – Can Video Catch the Crook and Stop the False Alarm?

How can we use the camera on every corner to reduce false alarms? Can video systems help find the causes of false alarms and filter out false dispatches? Can the blurry videos we see on the evening news convict a criminal or do we need better quality systems? How can all the video that is out there be organized to fight crime?

3:15-4:15pm – Winning Over The Difficult Customer

We have all faced the angry customer or the ones who politely but consistently demand special attention. Review how to diffuse the situation and deal effectively with these situations.

5-6pm – Networking Reception


Venue Phone: (512) 451-5757

Venue Website:

6000 Middle Fiskville Road, Austin, Texas, 78752, United States