Agency Name Department of Housing & Community Development
Street Address 417 E Fayette St, Suite 361
Zip Code 21202
Contact Name Seth Greer
Dispatch Number 410-396-2677
What is Included in Your Program Burglar Alarms – Professionally Installed & Monitored, Burglar Alarms – Do it Yourself & Professionally Monitored, Holdup or Panic Alarms
User Permit/Registration Required
User Permit/Registration Term Good Until Cancelled
User Permit /Registration Required to Request Dispatch Yes fine both if no Registration/Permit
Who is Responsible To get the User Permit/Registration? Either
Initial User Permit/Registration Fee 0
Renewal User Permit/Registration Fee 0
Ways to Do User Permit/Registration Email, Mail, In Person
Installing Alarm Company Permit/Registration Required
Installing Alarm Company Permit/Registration Term Annual
Initial Installing Alarm Company Permit/Registration Fee 50
Renewal Installing Alarm Company Permit/Registration Fee 50
Monitoring Alarm Company Permit/Registration Required
Monitoring Alarm Company Permit/Registration Term Annual
Initial Monitoring Alarm Company Permit/Registration Fee 50
Renewal Monitoring Alarm Company Permit/Registration Fee 50
Ways to Do Alarm Company Registration Email, Mail, In Person)
Description Of User Fines & Penalties
$50 False alarm fee for 2nd & 3rd false alarm, $100 for the 4th, $150 for the 5th, etc. up to $500 for 12th and above false alarms for residential users, $1000 for 12th, 13th & 14th false alarms for commercial users and $2,000 for 15th and above false alarms for commercial users.
Failing to Pay false alarm fee or failing to register will result in $100 citation for residential users and $500 for commercial users.
Description of Alarm Co Fines & Penalties
$500 citation for Monitoring an unregistered user; Failure to report an unregistered user; Failure to provide a customer list upon registration, monthly, or upon request; Failure to follow the two-call verification requirement; Use of automatic dialers to 911.
Accounts can be cancelled upon request either in person, through mail or e-mail.
Options To Pay Fines Online, Mail, In Person
Two-call verification requirement
Description and Comments
Monitors are required to provide a monthly report of all customers/users being monitored in Baltimore City via email to: firstname.lastname@example.org. They also must notify the users they are monitoring of the requirement to register within 10 days of activation.